<strong>Job Role & Responsibilities<br><br></strong>Experience in application training, technical writing, or user support within IT or digital transformation environments. Familiarity with low-code/no-code platforms, workflow tools, and business applications. Proven ability to design and deliver training for diverse audiences with varying technical proficiency. Strong capability to produce clear, structured documentation for technical and non-technical stakeholders. Excellent written and verbal communication skills in both English and Arabic, with strong attention to clarity and detail. Ability to simplify complex features and workflows into user-friendly guides and explanations. Comfortable conducting virtual training using collaboration tools. Analytical mindset to assess training effectiveness and identify knowledge gaps. Strong organizational skills to manage multiple training and documentation tasks concurrently. Collaborative approach working with IT teams, business users, and project stakeholders. Willingness to continuously learn new applications and low-code/no-code capabilities.<br><br><strong>Job Required Skills & Knowledge<br><br></strong>Application training and facilitation, Technical documentation and user manual creation, Instructional design and training material development, Low-code and no-code platform familiarity, User onboarding and adoption support, Process mapping and workflow documentation, Presentation and public speaking, Written and verbal communication, Stakeholder collaboration and coordination, Knowledge base and content management, Analytical and problem-solving skills, Time management and task prioritization, Attention to detail and quality focus, Change management support, E-learning tools and virtual training platforms<br><br><strong>Job Required Qualifications<br><br></strong>Bachelor’s degree in Information Technology, Computer Science, Instructional Design, Business, or a related field<br><br><strong>What Will You Do<br><br></strong><strong>What Will You Bring<br><br></strong><strong>About Us<br><br></strong>Solutions+ is a fully-owned Mubadala company headquartered in Abu Dhabi, specializing in business process outsourcing (BPO), sustainability solutions, and digital transformation. We partner with leading organizations across government and private sectors to deliver innovative, efficient, and sustainable operational services and world class business performance solutions. As a trusted leader in the UAE, we empower our clients to achieve their goals by providing business advisory services and tailored solutions that enhance operational efficiency, drive innovation, and support sustainability goals. Our team delivers a range of crucial functions including HR, Procurement, Finance, Digital, Facilities Management and ESG solutions. With a commitment to excellence, innovation, and people-first values, we're not just building better businesses—we're creating opportunities for growth, transformation, and success. We continue to grow, adding media, entertainment and mobility subsidiaries to our portfolio of companies in the UAE – committed to service excellence across multiple sectors. At Solutions+, you'll join a dynamic, fast-growing company where your contributions will directly impact the future of business and sustainability. If you're passionate about innovation and looking to make a difference, Solutions+ is the place to be.<br><br><strong>What we offer?<br><br></strong>At Solutions+, we recognize that our people are the driving force behind our success. That's why we are committed to creating a supportive, rewarding, and inspiring workplace that fosters both personal and professional growth. Here's what you can expect when you join us: Career Development Opportunities: A chance to work on impactful projects with leading organizations in the UAE and beyond, and access to training, mentorship, and career advancement pathways. Dynamic Culture: Be part of a company that values creativity, partnership, impact and agility. Collaborate on cutting-edge solutions in BPO, sustainability, and digital transformation where you can thrive in a fast-paced, future-focused work environment. Join a company with deep roots in the UAE and contribute to projects that align with UAE Vision 2030 and Net Zero 2050. Competitive Compensation and Benefits: Attractive compensation packages tailored to your expertise, and the opportunity to join the Mubadala Group of companies. Flexible working arrangements, a supportive work environment and a parent-friendly label organization. At Solutions+, we are more than just a workplace. We're a community of innovators, problem-solvers, and collaborators united by a shared vision to shape the future of sustainable business performance solutions.