Asst. Food & Berverage Manager
Naama Beach Villas & Spa – Fujairah, UAE
Position: Assistant Food & Beverage Manager
Naama Beach Villas & Spa is seeking an experienced, dynamic, and guest-focused Assistant Food & Beverage Manager to support the daily operations of the Food & Beverage department. The successful candidate will assist in managing restaurant, bar, in-room dining, and banquet operations while ensuring exceptional service standards, operational efficiency, and memorable guest experiences. This role requires a hands-on leader with strong organizational, leadership, and communication skills who is committed to delivering the highest level of hospitality in a luxury resort environment.
Key Responsibilities:- Assist the Food & Beverage Manager in overseeing the daily operations of all Food & Beverage outlets.
- Ensure exceptional guest service by maintaining the highest standards of hospitality and service excellence.
- Supervise and support restaurant, bar, in-room dining, and banquet teams to ensure smooth and efficient operations.
- Monitor service quality, cleanliness, and compliance with resort standards and hygiene regulations.
- Assist with staff scheduling, training, coaching, and performance management.
- Ensure compliance with health, safety, and food hygiene standards at all times.
- Monitor inventory levels, coordinate stock control, and minimize waste.
- Support the preparation and monitoring of departmental budgets, cost control measures, and revenue targets.
- Handle guest feedback and resolve complaints promptly and professionally.
- Coordinate with the Kitchen, Front Office, Housekeeping, and other departments to ensure seamless guest experiences.
- Assist in implementing promotional activities, special events, and seasonal menus to enhance guest satisfaction and revenue.
- Prepare operational reports and recommend improvements to enhance efficiency and service quality.
- Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field.
- Minimum of 3–5 years of experience in Food & Beverage operations, with at least 2 years in a supervisory or assistant management role, preferably in a luxury hotel or resort.
- Strong knowledge of restaurant, bar, banquet, and in-room dining operations.
- Excellent leadership, communication, and interpersonal skills.
- Strong guest service orientation with the ability to handle challenging situations professionally.
- Sound understanding of food safety, hygiene standards, and quality assurance.
- Good financial acumen, including budgeting, cost control, and inventory management.
- Proficiency in Microsoft Office and hospitality POS systems.
- Professional appearance with a positive, energetic, and service-oriented attitude.
- Ability to work under pressure, manage multiple priorities, and lead a diverse team.
- Willingness to work flexible hours, including shifts, weekends, and public holidays.