Customer Care Representative in Dubai, UAE

<p>Al Tayer Group is hiring a <strong>Customer Care Representative</strong> in Dubai, UAE. This is a UAE National role, and it focuses on welcoming customers and providing courteous, efficient service. If you enjoy front-line customer care, then read on for the details.</p> <h2>About the Customer Care Representative role</h2> <p>The Customer Care Representative welcomes customers courteously and answers the phone efficiently. You provide the support customers need until they are attended to by the relevant team, and you help enhance customer comfort and satisfaction. In addition, you take part in telemarketing activities during campaigns.</p> <h3>Key responsibilities</h3> <ul> <li>Welcome customers in a courteous and professional manner, in person and over the phone.</li> <li>Provide efficient handling of enquiries, information, service booking and guidance.</li> <li>Support telemarketing activities during campaigns.</li> <li>Ensure customers are directed to the relevant personnel promptly.</li> <li>Maintain a high standard of customer comfort and satisfaction.</li> <li>Support the wider customer service team as needed.</li> </ul> <h3>What we look for</h3> <ul> <li>Strong communication and interpersonal skills.</li> <li>A courteous, customer-focused and professional approach.</li> <li>The ability to handle enquiries in person and by phone.</li> <li>This role is open to UAE Nationals.</li> </ul> <h2>About Al Tayer Group in the UAE</h2> <p>Al Tayer Group is one of the leading privately held businesses in the UAE. It operates across retail, automotive, real estate and hospitality, and it represents many international brands. Working here means joining a large, diverse organisation with strong career opportunities. Moreover, the group is a well-established employer across Dubai and the wider region.</p> <h3>What Al Tayer Group offers</h3> <ul> <li>A competitive, tax-free salary package in the UAE.</li> <li>The chance to work with a leading multi-sector group and global brands.</li> <li>Structured training and career development opportunities.</li> <li>A diverse and professional work environment.</li> </ul> <h2>How to apply</h2> <p>You can review the full details and apply on the <a href="https://hchx.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2816" target="_blank" rel="noopener">Al Tayer Group careers page</a>. You can also browse more roles in our <a href="https://classifiedjobs.ae/job-category/customer-service/">customer service category</a> and other <a href="https://classifiedjobs.ae/job-region/dubai/">Dubai jobs</a>.</p>

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