Customer Relationship & Retail Banking Officer - Mashreq

Job Overview Mashreq Bank, one of the UAE's oldest and most innovative financial institutions, is actively recruiting customer-centric Customer Relationship & Retail Banking Officers in Dubai. Join our digital-first banking team to manage high-value client accounts, deliver wealth management advice, and cross-sell premium financial products.

Qualifications Bachelor Degree in Banking, Finance, Economics, or Business Administration. Candidates must possess sharp financial analytical skills, strong knowledge of UAE Central Bank regulations, and fluent written and spoken English (Arabic proficiency is a strong advantage).

Experience Minimum 2 to 4 years of proven experience in retail banking, client relationship management, credit services, or financial product sales within a financial institution in the GCC.

Key Responsibilities Acquire and retain retail banking clients, process credit card and loan applications, provide personalized financial advice, ensure AML/KYC regulatory compliance, and support digital banking adoption across branches.

Benefits Highly competitive tax-free monthly salary package ranging from 8,000 to 15,000 AED alongside quarterly sales incentives, corporate family healthcare, annual flight tickets, banking preferential loan rates, and rapid career progression in fintech and commercial banking.

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