Customer Service (Call Center & Receptionist)
Revital Rehabilitation Hospital is currently expanding its team and is looking to hire a professional and customer-focused individual for the position of Customer Service (Call Center & Receptionist). This opportunity is ideal for candidates with prior healthcare or hospital experience who are passionate about delivering excellent patient support and front-desk services in a professional healthcare environment. The selected candidate will play an important role in managing patient interactions, handling incoming calls, coordinating appointments, and ensuring a welcoming experience for patients and visitors. The role requires strong communication skills, professionalism, and the ability to work efficiently in a fast-paced medical environment. Key Responsibilities: • Handle incoming calls and respond to patient inquiries in a professional and courteous manner • Manage front desk and receptionist duties efficiently • Assist patients with appointment scheduling and registration processes • Provide accurate information regarding hospital services and patient procedures • Maintain organized patient records and administrative documentation • Coordinate with medical and administrative teams to ensure smooth patient communication • Deliver high standards of customer service while maintaining professionalism and confidentiality • Support daily operational activities related to reception and call center functions Requirements: • Previous experience in a hospital or healthcare environment is mandatory • Strong communication and interpersonal skills • Professional appearance and customer service attitude • Ability to multitask and work under pressure in a healthcare setting • Good organizational and administrative abilities • Basic computer proficiency and familiarity with office systems preferred Revital Rehabilitation Hospital offers a professional healthcare environment focused on quality patient care, teamwork, and continuous growth. This is an excellent opportunity for dedicated customer service professionals seeking career development within the healthcare industry.
