Customer Service cum Front Desk Receptionist

Job description Overview: Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 800 properties and employ a dedicated team of over 300 professionals. We are looking for a highly motivated and experienced English and Arabic speaker UAE National as a Front Desk Receptionist cum Admin with a valid UAE Driving License to join our newly established Fujairah branch (located in Sharm neighborhood, Fujairah). Note: Our office is situated in the Sharm area of Fujairah. The ideal candidate must possess the ability to commute to and from the office using their own personal vehicle. Responsibilities - Welcome guests with a warm and friendly demeanor, ensuring a positive first impression. - Handle guest inquiries, requests, and complaints promptly and professionally. - Process reservations over the phone, via email, or in-person. - Ensure that all reservations have accurate and detailed information. - Provide accurate information about our properties, amenities, and local attractions. - Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc. - Prepare daily schedule and coordinate with Housekeeping and maintenance teams for daily operations. - Coordinate with operations team to ensure guest satisfaction. - Other additional admin task assigned by the supervisor. Benefits - Competitive Salary Package; - Medical Insurance Plan; - Annual Air Ticket Allowance; - A great working environment; - Company-provided laptop and SIM card; - Comprehensive training and support; - Opportunities for professional development and growth within the company. Requirements: Requirements - UAE National with Family Book required. - Fluency in Arabic and English, both written and spoken; - Must possess a valid UAE driving license; - Owning a personal vehicle is mandatory; - Possesses excellent communication skills; - Strong problem-solving and decision-making abilities; If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of creating unforgettable experiences for our guests.

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