Customer Service Representative - Remote, Part-Time Seasonal (San Antonio Area)

September 25, 2026

Job Summary Customer Service Representatives answer incoming customer calls, emails and chat inquiries to support direct sales and provide company-wide superior customer service. Provides support to satisfy the customer’s needs by placing orders; answering inquiries; resolving problems and fulfilling requests. This is a PART-TIME Opportunity, <ul><li>The schedule required for this position will be 3-4 days a week, including one weekend day. </li></ul>Weekday shifts: 8:00am-12:00pm, 12:00pm-4:00pm, or 4:00pm-8:00pm. Weekend shift: Either Saturday 9:00am-5:00pm OR Sunday 12:00pm-6:00pm <ul><li>Upon completion of our 2 week in-store training at our Huebner Oaks location in San Antonio, this will be a REMOTE, Work-From-Home position. This is a seasonal assignment with an intended start date of November 2, 2026 and an expected end date of January 6, 2027. </li></ul>Training dates: 11/2/2026 to 11/13/2026 | Training schedule: 10:00am-4:30pm WHAT YOU WILL BE DOING: <ul><li>Responding to high volume of phone and/or digital communications (chat or email) from customers while providing an exceptional customer service experience.</li><li>Answering customer inquiries relating to orders, products, policies and services with accurate and timely responses for a customer friendly experience.</li><li>Filing and other general clerical duties as required by supervisor.</li><li>Assisting and resolving customer complaints/issues by clarifying and researching. Escalating unresolved complaints/issues to supervisor.</li><li>Assisting customers with placing orders, providing recommendations and information on products. </li></ul>WHAT YOU WILL NEED: <ul><li>High School diploma or general education degree (GED).</li><li>Customer service and call center experience preferred.</li><li>Excellent oral, written communication and listening skills.</li><li>Strong problem solving, time management and organizational skills.</li><li>Computer proficiency.</li><li>Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information to customers and other employees of the organization.</li><li>Ability to work a flex schedule, including a Saturdays or Sunday rotation. </li><li>Bi-lingual Spanish/English is a PLUS.</li><li>Strong problem-solving skills, and the ability to quickly learn new technology</li><li>Enthusiastic, willing to learn, and contributes to a positive team spirit.</li><li>Ability to pass a pre-employment background check that meets company standards.</li></ul>

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