E-commerce Order Picker / Packing Assistant

🌟 We’re Hiring: E-commerce Order Picker / Packing Assistant

📍 Location: United Arab Emirates (Remote)

🕒 Employment Type: Part-Time

💼 Experience Level: Mid-Level to Senior

🌐 Work Arrangement: Fully Remote

About Us

We are an e-commerce and fulfillment-focused organization committed to delivering accurate, efficient, and reliable order experiences for customers. We support online retail operations through organized inventory handling, careful order preparation, and responsive coordination across fulfillment and delivery teams.

Our culture values accuracy, speed, reliability, teamwork, and customer satisfaction. We are looking for a dependable operations professional who can help ensure every customer order is prepared correctly and efficiently.

The Role

We are seeking an experienced E-commerce Order Picker / Packing Assistant to support order fulfillment, product picking, packing, inventory handling, and shipment preparation.

The ideal candidate is organized, physically reliable, detail-oriented, and comfortable working with order-management and inventory systems in a fast-paced fulfillment environment.

Key Responsibilities

  • Pick products accurately according to customer orders, picking lists, and system instructions.
  • Verify product codes, descriptions, quantities, sizes, colors, and other order details before packing.
  • Pack customer orders securely and appropriately according to product type and company standards.
  • Inspect products for visible damage, defects, incorrect items, or packaging issues before shipment.
  • Print and apply shipping labels, invoices, packing slips, barcodes, and other required documentation.
  • Process orders using warehouse-management, e-commerce, inventory, or order-management systems.
  • Scan products and update order status accurately throughout the fulfillment process.
  • Coordinate with inventory and warehouse teams when products are missing, damaged, misplaced, or unavailable.
  • Assist with receiving, sorting, labeling, shelving, and organizing incoming stock.
  • Maintain clean, organized, and safe packing and fulfillment work areas.
  • Support stock counts, cycle counts, inventory checks, and discrepancy investigations.
  • Prepare completed orders for courier collection and coordinate dispatch schedules where required.
  • Follow special packing instructions for fragile, high-value, temperature-sensitive, or promotional items where applicable.
  • Assist with returns, exchanges, damaged shipments, and product-replacement processes.
  • Monitor fulfillment deadlines and prioritize urgent, express, VIP, or time-sensitive orders.
  • Report inventory discrepancies, damaged products, system errors, and operational issues to supervisors.
  • Maintain accurate fulfillment records and ensure orders are processed according to company procedures.
  • Follow workplace safety, product-handling, packaging, and quality-control procedures.
  • Support continuous improvements in picking accuracy, packing efficiency, inventory organization, and order turnaround time.
Requirements
  • Bachelor’s degree or equivalent qualification in Logistics, Supply Chain, Operations, Business Administration, or a related field is preferred.
  • 3+ years of professional experience in e-commerce fulfillment, warehouse operations, order processing, retail logistics, or a similar role is preferred.
  • Previous experience with order picking, packing, inventory handling, or warehouse systems is strongly preferred.
  • Strong attention to detail and ability to accurately process multiple customer orders.
  • Good spoken and written English communication skills.
  • Comfortable using barcode scanners, handheld devices, inventory systems, computers, and basic warehouse technology.
  • Experience with WMS, ERP, e-commerce platforms, order-management systems, or inventory software.
  • Strong organizational and time-management skills.
  • Ability to work efficiently under fulfillment deadlines and manage changing priorities.
  • Good physical stamina and ability to stand, walk, lift, carry, and move packages safely when the role requires on-site fulfillment activities.
  • Strong teamwork and communication skills when coordinating with warehouse, inventory, customer-service, and delivery teams.
  • Dependable, punctual, responsible, and quality-focused approach.
  • Ability to follow detailed procedures and packaging instructions consistently.
  • Experience with Amazon, Shopify, WooCommerce, marketplace platforms, or similar e-commerce environments is advantageous.
  • Warehouse, logistics, inventory, e-commerce, or occupational-safety certifications are advantageous but not required.
What We Offer
  • Flexible part-time working hours with a remote-friendly order-management and fulfillment coordination arrangement.
  • Competitive compensation aligned with experience and responsibilities.
  • Opportunity to support growing e-commerce and fulfillment operations.
  • Exposure to online retail, warehouse management, inventory control, order processing, logistics, and customer experience.
  • Professional development opportunities and continuous training in e-commerce and fulfillment operations.
  • A practical, team-oriented environment where accuracy, efficiency, reliability, organization, and customer satisfaction are highly valued.
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