Seeking an entry-level Phlebotomy Technician to support donor screening, specimen collection, recordkeeping, and daily center operations.

This position is ideal for someone who enjoys working directly with people, can remain accurate in a fast-paced clinical environment, and is interested in developing experience in phlebotomy and healthcare services.

Primary Responsibilities

• Welcome donors and provide attentive, professional customer service
• Complete screening procedures for new and returning donors
• Measure and document vital signs and finger-stick test results
• Perform phlebotomy procedures in accordance with established safety and quality standards
• Enter donor information and maintain complete, accurate electronic records
• Prepare donor charts and supporting documentation
• Coordinate donor compensation and assist with related administrative processes
• Answer incoming calls and respond to routine donor questions
• Monitor donors throughout the collection process and help maintain a safe environment
• Follow infection-control, bloodborne-pathogen, privacy, and regulatory requirements
• Identify opportunities to improve center workflows and support approved process changes
• Assist with general center operations and other assigned responsibilities

Minimum Qualifications

• High school diploma or equivalent
• Strong customer service and interpersonal skills
• Ability to communicate clearly and professionally with donors and coworkers
• Ability to remain on your feet for most or all of the scheduled shift
• Ability to bend, crouch, stoop, lean, and reach above shoulder level and below the knees
• Ability to lift lightweight materials regularly and occasionally lift items weighing up to approximately 32 pounds
• Ability to work evenings, weekends, and holidays as scheduled
• Fine-motor coordination, depth perception, and the ability to hear equipment and alarms from a distance
• HIPAA training/certificate 

Preferred Qualifications

• At least one year of experience in a customer-facing, patient-facing, or service-oriented position
• Previous exposure to healthcare, laboratory, clinical, or phlebotomy environments
• Experience using electronic information systems or maintaining detailed records

Benefits and Career Development

Eligible employees may have access to a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Retirement plan with company contribution or matching
• Paid time off and company holidays
• Short-term and long-term disability coverage
• Basic life insurance
• Family and medical leave benefits
• Tuition reimbursement opportunities
• Paid volunteer time
• Wellness and employee-support programs
• Opportunities for professional development and advancement

Skills:
Clinical Assessment, Clinical Laboratory, Communication Skills, Customer Relations, Customer Support/Service, Depth Perception, Documentation, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Infection Control, Information Technology & Information Systems, Interpersonal Skills, Life Insurance, Operations, Pathogens, Phlebotomy, Privacy Regulations, Quality Metrics, Record Keeping, Regulatory Requirements, Safety Standards, Safety/Work Safety, Specimen Collection, Telephone Skills

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