Expert Manager, Product Management & Innovation

WHAT MAKES US A GREAT PLACE TO WORKWe are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.APPLICATION DEADLINE APRIL 12WHO YOU'LL WORK WITHYou'll join our Product Management & Innovation experts within the AI, Insights & Solutions (AIS) team. This group includes specialists in analytics, engineering, product management, user research, and design. Together, we create human-centric solutions that harness the power of data and artificial intelligence to drive competitive advantage for our clients.WHERE YOU'LL FIT WITHIN THE TEAMAs an Expert Manager, Product Management & Innovation, you'll work on integrated teams alongside our general consultants and clients to lead development of omnichannel solutions across a wide range of industries and problemsdriving the strategic vision with cross-functional teams to deliver impactful, feasible, and client-aligned experiences, products, and businesses. You'll advise on innovation and product strategy and are expected to independently lead parts of the work, including defining the workplan, fostering cross-collaboration, managing direct and cross-functional reports, engaging with clients, and overseeing answer/product definition and delivery.You have a passion for designing and developing customer-centric innovative solutions, a foundation in product development, technical aptitude, and a collaborative mindset. With a special focus on driving innovation, you will work closely with engineering, design, and strategy teams to explore emerging technologies, validate new ideas, and guide agile development from research and planning to execution. You'll contribute to high-impact, client-facing solutions while building your technical and strategic skills in a fast-paced, experimentation & data-driven environment.WHAT YOU'LL DOApply Human-Centered Design to Product Strategy and InnovationIntegrate human-centered design into product strategy, aligning research with business and customer goals, turning insights into product vision. Guide ideation sessions, journey mapping, and service design workshops to align teams around user-centric solutions. Lead collaboration with design and research teams to support prototyping and testing to ensure continuous validation while applying a strategic lens to balance user needs, reliable tech solutions, business needs, and alignment.Support the Strategy Setting and Delivery of Proof of Concepts (POCs) and Minimum Viable Products (MVPs), and ProductsPartner closely with Bain teams and clients to understand business challenges, deliver on business needs, and drive results. Apply agile and product management best practices to drive excellencefrom agile ceremonies to managing risks and optimizing roadmaps. Recommend solutions that are grounded in insights and lead to measurable outcomes for users and the business.Support Product Planning, Roadmap Definition, and ExecutionApply your deep expertise to generate insights across user needs, reliable tech solutions, business needs, and strategic alignment. Support the development and evolution of product roadmaps, ensuring initiatives align with broader strategic goals. Guide decision-making and effectively translate complex technical concepts into clear and non-technical language for all stakeholders. Leverage business and user insights to define, size, and prioritize product roadmap opportunities, articulating associated tradeoffs and mitigating risks throughout the product lifecycle. Maintain a curious and proactive mindset, adopting emerging tools and technologies, such as generative AI, to boost productivity and enhance team outcomes.Contribute to Building an Inspired TeamPlay an active role and lead in creating a collaborative case team culture across AIS, clients, and other stakeholders. Quickly integrate into client environments, building trust and influence through strong collaboration and consistent engagement. Create alignment across stakeholders through transparency, shared ownership, and momentum toward results.Support Building Capabilities and Skills of AIS, Bain and Client TeamsMentor junior team members and continue building your skills in human-centered design, agile, technical fluency (e.g., how products are built and scaled), and innovation-driven product management. Contribute to internal initiatives and intellectual property in Product Management and Innovation. Explore and adopt emerging tools and technologieslike generative AIto enhance productivity, innovation, and team delivery. Capture and share learnings from client work to strengthen institutional knowledge within AIS and Bain communities.Travel expectation: 4050%ABOUT YOURequired QualificationsRelevant Bachelor's degree7 years minimum experienceProficiency in the four lenses (feasibility, viability, desirability, strategy) with the ability to manage two-three lenses simultaneouslyProficient in product managing software development with hands-on experience in AI solutions and deployment in production environmentsExperience using Gen-AI powered product development tools effectively (i.e Synthetic Users, VoiceOver, Loveable, etc.)Foundational knowledge of agentic AI architectures, including common use cases and end-to-end workflows (e.g., orchestration, tool use, and evaluation).Experience in design thinking principles and leading or facilitating workshops to cultivate design thinking innovation processAble to explain the technical aspects of the products worked onAbility to rapidly absorb and interpret technical information, with a deep understanding of modern design and development principlesExperience in applying agile and scrum methodologies to lead cross-functional teamsExperience in Lean Startup methodology and applying its principlesStrong interpersonal and communication skills, including the ability to explain and discuss approaches and technicalities of solutions with colleagues and clients from other disciplinesAbility to work independently, manage priorities, and collaborate effectively in complex, ambiguous situations, including ability to explain and discuss approaches and technicalities of solutions with colleagues and clients from other disciplinesCuriosity, proactivity and critical thinkingAbility to collaborate with people at all levels and with multi-office/region teamsAbility to manage cross-functional/inter-disciplinary teams including engineers, designers and researchersFluency in English and Arabic is required.Preferred QualificationsRelevant Master's degree in business or technology or related fieldCommercial acumen and understanding of business modelsExperience working in startups or other entrepreneurial environmentsTop-tier consulting experience preferredBackground in architecture/software dev/data pipelinesExperience in product managing the architecting and implementing of AI/tech solutions at an enterprise scaleSolid product management experience, with a history of managing the development and launch of analytics or ML-driven software, solutions, or servicesExperience in product managing the building and deploying ML pipelines into production

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