External Audit Manager
Responsibilities
- Serve as the primary point of contact and internal coordinator for external audits, surveys, regulatory reviews, and payer audits
- Coordinate audit timelines, logistics, document requests, and evidence collection
- Lead responses to federal, state, Medicaid, CMS, OIG, and accrediting body audits
- Review audit findings and prepare responses to Statements of Deficiency (SODs)
- Develop, implement, and monitor corrective action plans (CAPs) to address root causes
- Conduct root cause analyses of audit findings to identify trends or control gaps
- Maintain the audit repository, evidence files, and response trackers
- Partner with Operations, Clinical, HR, Legal, Finance, and IT stakeholders to resolve documentation gaps
- Present audit status, findings, and remediation progress to leadership
Requirements
- Bachelor's degree in healthcare administration, business, public health, legal studies, or compliance
- 8+ years of experience in healthcare compliance, regulatory affairs, auditing, or home care operations
- Strong knowledge of Medicaid-funded home care regulations and audit methodology
- Proven ability to manage multiple audits, deadlines, and stakeholders simultaneously
- Excellent written and verbal communication skills for preparing regulatory responses
- Strong analytical skills to interpret data and identify trends
Preferred Qualifications
- Experience managing Medicaid/CMS or state agency reviews and SOD responses
- CHC, CHPC, CCEP, or similar compliance certification
About the Company
FreedomCare is a healthcare company dedicated to revolutionizing the home care industry. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes.