Group HR Manager
Job Code: JPC - 6234 Position: Group HR Manager Location: Abu Dhabi, UAE Position Summary We are seeking an experienced and proactive Group HR Manager to lead and oversee all human resources operations across the organization. The ideal candidate will be responsible for managing end‑to‑end HR functions, ensuring compliance with UAE labor regulations, driving operational excellence, and leading a high‑performing HR team supporting riders, drivers, and corporate employees. The Group HR Manager will play a critical role in workforce planning, employee relations, compliance, performance management, payroll coordination, and continuous process improvement while ensuring seamless HR operations that support business objectives. Key Responsibilities - HR Department Leadership & Supervision - Lead and manage the HR department, ensuring smooth day‑to‑day operations. - Supervise HR Coordinators and support staff by assigning responsibilities and monitoring performance. - Set departmental priorities, KPIs, and performance expectations. - Ensure adherence to HR policies, timelines, and service standards. - Act as the primary escalation point for HR‑related operational matters before management intervention. - Drive continuous improvement initiatives within HR operations. - Workforce HR Operations – Oversee Complete HR Operations For - Bike Riders - Car Drivers - Corporate/White‑Collar Employees - Responsibilities Include - Recruitment and onboarding - Employee documentation and record management - Visa and labor documentation coordination - Medical insurance administration - Leave management - Attendance monitoring - Employee lifecycle management - Disciplinary actions and investigationsExit management and final settlements - Payroll & Attendance Coordination - Performance Management - Employee Relations & Disciplinary Management - Accommodation & Transportation Management - HR Reporting & Analytics - Process Improvement Required Skills & Competencies - Core Competencies - Leadership & Supervision - Problem Solving - Operational Excellence - Education - Bachelor's Degree in Human Resources, Business Administration, or a related discipline. - HR certification (CIPD, SHRM, PHR, or equivalent) is an advantage. - Experience - 8‑12 years of progressive HR experience. - Minimum 3‑5 years in an HR leadership or managerial role. - Experience managing large operational workforces, preferably within logistics, transportation, delivery, or facilities management. - Strong knowledge of UAE Labor Law and MOHRE regulations. - Experience with HRMS, payroll coordination, and workforce management systems. - Key Performance Indicators (KPIs) - Compliance, Legal & MOHRE Oversight - WPS compliance and payroll governance - Medical insurance compliance - MOHRE inspections, audits, and investigations - Accurate HR documentation for legal and compliance purposes - Implementation of HR policies aligned with UAE employment regulations - Payroll inputs – Overtime, Incentives, Allowances, Deductions, Attendance records - Payroll accuracy and discrepancy resolution - Attendance tracking through HRMS - Operational KPIs – Attendance Rate, Compliance Rate, Punctuality, Productivity, Absenteeism - Performance review cycles and coaching initiatives - Employee grievance handling and disciplinary processes - Accommodation allocation and occupancy - Transportation logistics and efficiency - HR dashboards, workforce trends, headcount, attrition, productivity, absenteeism - HR insights and recommendations to senior leadership - Advanced reporting with Excel and Google Sheets - HR workflow improvement and standardization - Employee experience optimization - Digital transformation initiatives - Additional Skills - Strong leadership and people management skills - Ability to supervise HR coordinators and operational teams - Maintain discipline while promoting employee engagement - Excellent stakeholder management skills - Strong analytical and decision‑making abilities - Resolve operational HR challenges under pressure - Workforce optimization and resource planning expertise - Process‑oriented mindset with high attention to detail