Information Systems Supervisor - Business Relationship Management (Departmental Promo Only)

September 21, 2026

<div style="text-align: justify;"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/1075/jobpostings/image/20260618123341_Napa County Logo color (new).png" data-uw-rm-alt="QU" data-id="null" data-name="20260618123341_Napa County Logo color (new).png" alt="20260618123341_Napa County Logo color (new).png" data-url="https://secure.neogov.com/images/AgencyImages/jobposting/1075/jobpostings/image/20260618123341_Napa County Logo color (new).png" style="width: 300px;" class="fr-fic fr-dib"></div>About the Recruitment: The Information Technology Services Division of the County Executive Office at Napa County is conducting a Departmental Promotional Only recruitment to establish an eligibility list for the Information Systems Supervisor classification. The current vacancy within the Information Technology Services Division is for the Business Relationship Management (BRM) team. Only those who are in permanent, allocated positions within the County Executive Office at Napa County are eligible to be considered for this Departmental Promotional Only recruitment. The eligibility list established from this Departmental Promotional Only recruitment may be used to fill current and future full-time, part-time, limited-term, and extra help vacancies in this classification at Napa County for up to twelve (12) months from the date the eligibility list is established. About the Position: Napa County Information Technology Services (ITS) provides technology services and solutions to all County departments, as well as a range of technology services to five special districts within the County. Each of these functional areas and special districts provide their unique services to the Napa County community and ITS plays a strategic role in fulfilling technology needs in support of these varying businesses. The Information Systems Supervisor is the supervisory class in the Information Systems Specialist series. This position performs full first-line supervisory responsibility over assigned staff and for the activities within a unit of the Management Information Services. This position is that of a working supervisor and provides supervision to staff who perform application development and/or system support work on a variety of computer systems in any one of the following functional areas: analysis and programming, system programming, database applications, data communications, technical liaison to operations, research analysis, and/or microcomputer/office automation. The BRM Supervisor oversees a team responsible for building and maintaining effective partnerships between the Technology Division and County departments. The BRM Supervisor directs daily activities, assigns and monitors workload, and ensures consistent, customer-focused service delivery. This role supports the alignment of technology solutions with business needs, provides guidance and coaching to team members, manages escalations, and helps ensure that Departmental initiatives receive appropriate technical support. Position Requirements: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:<ul><li style="color: rgb(0, 0, 0);">Experience: Three years of programming and/or systems experience in governmental or business operation including at least one year working in a lead capacity.</li><li style="color: rgb(0, 0, 0);">Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)</li><li style="color: rgb(0, 0, 0);">License or Certificate:* A position assigned to this class may require possession of a valid California Driver's License.</li></ul>*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Salary & Benefits:<div style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px; margin: 0px; padding: 0px;"><ul style="padding: 0px; margin: 0px 0px 3pt;"><li style="margin: 0px 0px 0px 24px; padding: 0px;">Hourly Rate: $65.69 (Step 1) - $78.71 (Step 5)</li></ul></div><div style="color: rgb(0, 0, 0); font-style: normal; text-align: start; text-indent: 0px; margin: 0px; padding: 0px;"><ul style="padding: 0px; margin: 0px 0px 3pt;"><li style="margin: 0px 0px 0px 24px; padding: 0px;">Annual Salary: $136,635.20 (Step 1) - $163,716.80 (Step 5)</li><li style="margin: 0px 0px 0px 24px; padding: 0px;">Benefits: <a href="https://www.napacounty.gov/DocumentCenter/View/25884/Benefits-Summary---PSE-Supervisory" data-pasted="true" data-uw-rm-brl="PR" data-uw-original-href="https://www.napacounty.gov/DocumentCenter/View/25884/Benefits-Summary---PSE-Supervisory">Public Service Employee Supervisory Unit Benefits Summary</a></li><li style="margin: 0px 0px 0px 24px; padding: 0px;"><a href="https://www.governmentjobs.com/careers/napacounty/classspecs/newprint/45786" data-pasted="true" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/careers/napacounty/classspecs/newprint/45786">County of Napa - Class Specification Bulletin</a></li></ul></div> The Recruitment & Selection Process:<div style="margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-style: normal; text-indent: 0px;"><div style="margin: 0px; padding: 0px;"><ol style="padding-left: 2rem; margin-top: 0px; margin-bottom: 3pt;"><li data-pasted="true">Online applications are due by 5:00 pm PST on Wednesday, September 23, 2026.</li><li>Application screening is tentatively scheduled on Thursday, September 24, 2026. Those who pass the application screening and supplemental question review will be invited to interview.</li><li>Interviews are tentatively scheduled to take place the week of September 28, 2026.</li></ol></div></div> <div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;">The Napa County Human Resources Department reserves the right to make changes to the recruitment process at any time.</div><div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true"><a href="https://www.governmentjobs.com/careers/napacounty/classspecs/45786" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/careers/napacounty/classspecs/45788" data-uw-rm-empty-ctrl="">Review the full job description, including the examples of duties, HERE</a><div style="margin: 0px; padding: 0px;">Disaster Service Workers:Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, flood, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).</div><div style="margin: 0px; padding: 0px;">ADA Accommodation:</div><div style="margin: 0px; padding: 0px;">Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.Napa County is an Equal Opportunity Employer.</div></div>

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER