New Business Development / Key Account Manager – Packaging Raw Materials into the Flexible Packagi
Reference: PS010590-CH-5
A well-known and established international plastic raw material company requires the above to be responsible for managing and growing strategic client relationships within the flexible packaging industry, with a focus on food & beverage, FMCG, industrial, and/or related markets. This role involves expanding revenue from existing accounts, onboarding new clients, and providing excellent service and technical support to ensure packaging solutions meet client needs.
Duties & Responsibilities
Minimum requirements for the role:- A tertiary qualification in a related field is preferred for this role.
- Previous sales experience having worked within the flexible and related packaging industry, calling on the food and related manufacturing industries is preferred for the role.
- The successful candidate must have excellent communication and interpersonal skills.
- Must have excellent sales and negotiation skills with strategic thinking and planning abilities.
- The successful candidate must demonstrate resilience, proactive problem-solving, and a passion for delivering customer value and sustainable packaging solutions.
- Technical knowledge in packaging solutions, particularly in sectors like dairy, beverages, or food packaging.
- Proficiency in Excel and Word is essential.
- Managing and growing strategic client relationships within the flexible packaging industry, with a focus on food & beverage, FMCG, industrial, and/or related markets. This role involves expanding revenue from existing accounts, onboarding new clients, and providing excellent service and technical support to ensure packaging solutions meet client needs.
- Developing and implementing account plans to achieve sales targets, identify new opportunities, and drive revenue growth.
- Regularly assessing client needs, understanding their business objectives, and providing tailored solutions.
- Acting as the main point of contact between the client and internal teams, ensuring effective communication and collaboration.
- Identifying upselling and cross-selling opportunities to expand existing accounts and generate new business.
- Addressing client concerns, resolving issues promptly, and ensuring customer satisfaction.
- Tracking account performance, preparing reports, and providing insights to internal stakeholders.
- Managing contract negotiations, renewals, and pricing discussions.
- Conducting regular business review meetings to assess performance, forecasts, and opportunities.
- Providing accurate and timely forecasts (monthly, quarterly) for assigned accounts.
- Analysing business trends, performance against targets, competitive landscape, and market opportunities.
- Generating and presenting performance reports to internal and client stakeholders.
- Leading strategic negotiations for pricing, contracts, and renewal agreements.
- Collaborating in new product development or packaging innovations that align with client and market needs.