Operations Team Lead - Rapid Delivery

Job SnapshotRole: Operations Team Lead - Rapid DeliveryLocation: Dubai, United Arab EmiratesIndustry: GroceryFunction: LogisticsExperience: Previous experience in a logistics or operations environment preferredJob Type: Full-timePosition OverviewThe Operations Team Lead - Rapid Delivery position in Dubai, United Arab Emirates, is a leadership opportunity within the Grocery industry. The company is hiring an operations professional to manage Amazon Now store activities and help build a fast-delivery service designed for customers across the MENA region. The Team Lead will oversee either one large site or several smaller locations, coordinate daily store operations and develop associates through coaching and structured training. Success will be measured through customer-facing results, operating costs, safety performance, workforce engagement and sustained process improvement.Job DetailsCountry: United Arab EmiratesCity: DubaiIndustry: GroceryFunction: LogisticsSalary: AED 9000-14000 per monthEstimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.Gender: AnyCandidate Nationality: AnyJob Type: Full-timeCompany: Q Tech General Trading LLC - G23Job ID: A10489021Role ContextAmazon Now is developing a rapid-delivery model that enables customers to discover and receive groceries and everyday essentials quickly and reliably. This role will help establish the operating foundation required to scale the service while maintaining consistent standards across stores. The Team Lead will connect frontline execution with wider logistics, technology, customer service and finance activities. Decisions made in this position will directly affect order accuracy, delivery speed, operating efficiency and the experience of customers and ResponsibilitiesManage end-to-end operations for one large site or a group of smaller sites.Supervise store activities and ensure dependable order fulfilment.Achieve customer-facing performance metrics without exceeding cost targets.Maintain high standards of workplace safety and team morale.Set clear performance expectations for associates and monitor their progress.Provide regular coaching, feedback and performance support.Prepare and implement associate training and development plans.Identify operational bottlenecks and introduce practical improvements.Sustain performance gains by standardizing successful processes.Complete daily 4M and 5S audits across assigned stores.Coordinate with logistics, customer service, technology and finance teams.Escalate significant service, staffing or safety concerns in for the Area Manager whenever leadership coverage is required.Ideal ProfileHigh school diploma.Previous logistics or operations experience is preferred.Ability to supervise associates across one or multiple understanding of daily store or fulfilment activities.Confidence using performance results to guide operational decisions.Willingness to coach team members and address performance gaps.Strong awareness of safety, cost and customer-service requirements.Ability to collaborate effectively with different business departments.Skills SetStore operations managementRapid order fulfilmentLast-mile logisticsTeam supervisionAssociate coachingTraining plan developmentPerformance management4M auditing5S workplace organizationCost controlSafety complianceProcess improvementOperational reportingCross-functional coordinationWhy Join UsThis position offers the chance to help create a new rapid-delivery operation rather than inherit a fully established model. The Team Lead will have meaningful input into working practices, associate development and performance standards that could later be applied across the MENA region. The role also provides exposure to Amazon's technology-enabled fulfilment environment and an opportunity to progress through increasingly complex operations leadership responsibilities. An inclusive working culture and workplace accommodations support eligible candidates throughout recruitment and employment.About the CompanyAmazon is a global technology and e-commerce company that develops services around selection, convenience and reliable fulfilment. Amazon Now is its rapid-delivery offering for groceries and everyday essentials in the UAE. This vacancy is listed through Q Tech General Trading LLC - G23, the employing entity supporting the service's local operations. #J-18808-Ljbffr

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