Key Responsibilities

Property Services Administration

• Provide administrative and operational support to the Property Services Team and licensed Property Consultants.
• Coordinate residential property viewings, inspections, handovers, key collection, and client appointments.
• Prepare, organize, and maintain tenancy contracts, booking forms, reservation agreements, addendums, client documentation, and related records.
• Maintain accurate CRM records, client databases, and digital filing systems.
• Ensure all client and property documentation is complete, properly organized, and maintained in accordance with company procedures.
• Coordinate internal documentation between Property Services, Finance, Legal, and Management teams.
• Assist with updating property availability, listings, project information, and supporting sales materials.
• Monitor administrative tasks and follow up to ensure timely completion.

Client Care & Property Visit Support

• Welcome and assist clients visiting the office or attending scheduled property appointments.
• Accompany licensed Property Consultants during property viewings, inspections, handovers, and client meetings to provide administrative and customer service support.
• Assist with appointment coordination, scheduling, client registration, document collection, and follow-up communications.
• Coordinate communication between clients and licensed Property Consultants to ensure smooth service delivery.
• Support Turkish-speaking clients by facilitating communication with the Dubai office and affiliated Turkish operations.
• Maintain professional relationships with clients while delivering a high standard of customer service throughout their experience with the company.
• Record client feedback following property visits and update internal systems accordingly.

Property Services Coordination

• Coordinate maintenance requests and service appointments between landlords, tenants, contractors, and relevant internal departments.
• Follow up on outstanding documentation, approvals, payments, and administrative requirements.
• Assist with move-in and move-out administrative procedures.
• Ensure all property-related administrative records are accurate and up to date.

Executive & Corporate Support

• Coordinate administrative activities between the Property Services, Finance, Legal, and Executive Management teams.
• Prepare operational reports, activity summaries, and administrative updates for management.
• Schedule meetings, appointments, inspections, and departmental follow-ups.
• Assist Executive Management with reports, presentations, documentation, and administrative coordination.
• Support communication between the Dubai office, affiliated companies, and international offices.

Office Administration

• Manage professional communication through email, WhatsApp, and telephone.
• Maintain organized digital filing systems, contracts, and company records.
• Monitor pending administrative tasks and ensure timely completion.
• Provide administrative support to management and other departments as required.
• Contribute to maintaining a professional, efficient, and client-focused office environment.

Requirements

Experience

• Minimum of 2 years' experience in Property Administration, Property Services, Customer Service, Real Estate Administration, or a similar administrative role.
• Previous experience within the Dubai residential real estate sector is preferred.
• Experience supporting property consultants, leasing teams, or property management operations is an advantage.

Skills & Qualifications

• Excellent written and verbal communication skills in English.
• Fluency in Turkish (spoken and written) is highly preferred.
• Arabic is considered an advantage.
• Strong customer service, interpersonal, and communication skills.
• Comfortable accompanying licensed Property Consultants during client appointments and property visits.
• Excellent organizational, planning, and multitasking abilities.
• Proficiency in Microsoft Office, Excel, Google Workspace, CRM platforms, and document management systems.
• Strong attention to detail with excellent time-management skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• High level of integrity, confidentiality, and discretion.
• Knowledge of Dubai residential property documentation, tenancy procedures, and general real estate administrative processes is preferred.

What We Offer

• Competitive Salary: AED 7,000 – AED 10,000 per month (depending on experience and qualifications).
• Full-time, permanent employment.
• Professional and collaborative working environment.
• Opportunity to work closely with Executive Management and licensed Property Consultants.
• Exposure to Dubai's dynamic residential real estate market.
• Career development and advancement opportunities.
• Opportunity to support international clients and affiliated companies across multiple global markets.

Important Note: This position is an administrative and customer service role. The successful candidate will provide operational support and accompany licensed Property Consultants during client appointments and property visits. The role does not include independent real estate brokerage, property negotiation, valuation, investment advice, or any activities requiring a real estate broker's licence.

Pay: AED7,000.00 - AED10,000.00 per month

Work Location: In person