[Remote] Best Buy Business – Vertical Service Project Manager
Note The job is a remote job and is open to candidates in USA. Best Buy is a technology retailer focused on personalized technology solutions across stores, online channels, and customers’ homes. The Vertical Service Project Manager leads customer deployment projects from kickoff to completion, coordinating schedules, site readiness, logistics, vendors, field teams, and stakeholders while resolving issues and improving customer experience. Responsibilities • Lead deployment projects across hospitality, multifamily housing (MDU), appliance, and field service environments • Build and manage project schedules, milestones, and key deliverables • Coordinate site readiness, product availability, logistics, and vendor support • Serve as the primary contact for customers and project stakeholders • Support field teams by resolving issues and managing escalations during deployments • Identify opportunities to improve processes and enhance the customer experience Skills • 3+ years of experience in operations, services, logistics, retail, field services, hospitality, construction, or a related field • 2+ years of project management, deployment management, coordination, or operational leadership experience • Experience managing multiple projects and competing priorities • Strong communication, organization, and planning skills • Bachelor's degree in Business, Operations, Project Management, or a related field • PMP, CAPM, or similar project management certification • Experience supporting hospitality, MDU, appliance, technology deployment, field service, or construction projects • Knowledge of permitting, licensing, logistics, and vendor management • Experience managing multi-site customer deployments Benefits • This role is remote, which means you would work virtually from home or another non-Best Buy location. • Generous employee discount • Physical and mental well-being support • Different types of leaves of absence and paid time off based on eligibility, work location, and employment status • Certain roles may also be eligible for incentive pay programs Company Overview • Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more. It was founded in 1966, and is headquartered in Bloomington, Minnesota, USA, with a workforce of 10001+ employees. Its website is https// Company H1B Sponsorship • Best Buy has a track record of offering H1B sponsorships, with 80 in 2026, 163 in 2025, 157 in 2024, 182 in 2023, 181 in 2022, 180 in 2021, 66 in 2020. Please note that this does not guarantee sponsorship for this specific role.