Remote Customer Experience Associate – Entry-Level | Nationwide

Remote Customer Experience Associate – Entry-Level | Nationwide

Join to apply for the Remote Customer Experience Associate – Entry-Level | Nationwide role at VITA CV

Remote Customer Experience Associate – Entry-Level | Nationwide

Join to apply for the Remote Customer Experience Associate – Entry-Level | Nationwide role at VITA CV

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This range is provided by VITA CV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Remote Customer Experience Associate – Entry-Level | Nationwide

Sector: E-commerce & Digital Services

About the Role

Join a fast-growing e-commerce brand’s support team as a Customer Experience Associate. You’ll be the friendly first point of contact, helping customers resolve queries and delivering top-notch service—all from the comfort of your home.

Key Responsibilities

  • Respond to customer enquiries via chat and email
  • Troubleshoot basic order or service issues
  • Document interactions and ensure customer satisfaction
  • Collaborate with internal teams for resolution

What We’re Looking For

  • Patient and people-first approach
  • No experience necessary – full training provided
  • Must be UK-based with stable internet
  • Flexible remote shifts
  • Entry-level friendly
  • Opportunities for growth into CX or Ops
  • Supportive digital team culture

Apply Now to start your career in remote customer service!

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Customer Service and Administrative
  • Industries

    Design Services

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