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• About careerzynith – Pioneering Personalized Managed Healthcare

careerzynith is a nationwide leader in personalized managed healthcare, delivering comprehensive, patient‑centered services for more than three decades. Our mission is to improve health outcomes while controlling costs, and we achieve this by combining cutting‑edge technology, compassionate care, and a relentless focus on quality. As a remote‑friendly organization, careerzynith empowers its workforce with flexibility, continuous learning, and a culture that celebrates diversity, teamwork, and innovation.

Position Overview

The

Remote Medical Data Intake & Entry Specialist

serves as the essential first point of contact for careerzynith’s Utilization Review Department. In this role, you will gather critical patient intake information, create and maintain electronic health records, and facilitate the flow of certification correspondence. Your meticulous attention to detail and courteous communication style will directly support the delivery of high‑quality, cost‑effective care to thousands of members across the country.

Key Responsibilities

Front‑line Communication:

Answer calls on the Utilization Review line, triage inquiries, and route callers to the appropriate clinical or administrative team members.

Voicemail Management:

Retrieve, log, and forward voicemail messages to nursing staff in a timely and accurate manner.

Patient Demographic Collection:

Capture, verify, and enter demographic and insurance information to establish complete, error‑free electronic patient files.

Document Handling:

Print, mail, fax, and copy certification correspondence, ensuring confidentiality and compliance with HIPAA regulations.

Data Integrity Assurance:

Perform regular audits of entered data, correct discrepancies, and maintain up‑to‑date records within careerzynith’s proprietary database systems.

Team Collaboration:

Assist colleagues with ad‑hoc projects, such as compiling reports, updating procedural manuals, and supporting training initiatives.

Continuous Improvement:

Identify workflow bottlenecks, propose process enhancements, and participate in periodic quality‑control meetings.

Essential Qualifications

To succeed in this role, candidates must meet the following baseline requirements:

Education:

High School Diploma or GED equivalent. Additional coursework in computer applications, medical terminology, data entry, or secretarial studies is highly desirable.

Experience:

Minimum of one (1) year of professional office experience, preferably within a healthcare setting where patient information handling is routine.

Technical Proficiency:

Demonstrated ability to navigate computer systems, enter data accurately into databases, and use word‑processing software (e.g., Microsoft Word, Google Docs).

Communication Skills:

Clear, courteous telephone demeanor with strong listening abilities; ability to convey information succinctly and professionally.

Organizational Ability:

Proven track record of prioritizing tasks, meeting deadlines, and maintaining an orderly workflow in a fast‑paced environment.

Preferred Qualifications & Additional Assets

• Experience with multi‑line telephone systems or call‑center platforms (e.g., Five9, RingCentral).

• Familiarity with electronic health record (EHR) platforms such as Epic, Cerner, or athenahealth.

• Basic knowledge of medical terminology and insurance verification processes.

• Bilingual proficiency (Spanish/English) to serve a diverse member base, though not mandatory.

• Certification in Medical Office Administration or Health Information Management.

Core Skills & Competencies

Data Accuracy:

Exceptional attention to detail with a focus on error‑free entry and verification.

Customer Service Orientation:

Empathetic, solution‑focused approach when interacting with patients, providers, and internal staff.

Time Management:

Ability to juggle multiple responsibilities while adhering to strict turnaround times.

Technical Agility:

Quick learner of new software tools, with a willingness to adapt to evolving technology stacks.

Confidentiality & Compliance:

Strong understanding of HIPAA privacy rules and a commitment to safeguarding protected health information.

Career Growth Opportunities at careerzynith

careerzynith is dedicated to nurturing talent and providing clear pathways for professional advancement. As a Medical Data Intake & Entry Specialist, you will ha