Description

The Amazon Ads Canada business is growing at a rapid pace and we require a Manager, Sales Account Management to help scale our Account Management practice across a wide range of CPG advertisers including our Home and Baby verticals.

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.ca, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

The Manager, Sales Account Management role will help scale our Endemic Account Management organization. You will lead a Toronto-based team of customer-facing Account Managers who are responsible for growing CPG revenue and maximizing advertiser performance through consultative sales and service. Internally, you will partner closely with a variety of teams including Sales, Product, Creative, Insights and Analytics.

You will own revenue targets for your team and will be responsible for creating plans to achieve them. You will coach and lead your team to be strategic consultants for their respective verticals. You will leverage your experience and judgement to define organizational strategy, processes, tools and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction, YoY revenue growth and business targets.

Key job responsibilities
Lead a team of customer-facing CPG Account Managers in a high-growth, rapidly changing environment
Develop and execute service strategies tailored to client needs, team development, revenue and operations objectives
Hire and develop a world-class team; effectively procure and deploy resources, manage capacity
Engage with Amazon Ads leadership to represent business results and advocate for customer needs
Build and sustain effective relationships with partner teams
Develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth
Assess ongoing client and partner feedback to ensure performance against organizational objectives
Maintain a working knowledge of the Amazon Ads product suite, tools, and campaign management workflows

Basic Qualifications

- 6+ years of client-facing role including, but not limited to, digital marketing, analytics, or equivalent experience
- Experience managing and coaching team members
- Bachelor's degree or equivalent
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders

Preferred Qualifications

- Experience delivering results and generating transformational growth
- 6+ years of people management experience
- Experience recruiting top talent and building high performing teams
- Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
- Deep expertise in omni-channel marketing, display, OTT/video, search advertising
- Excellent organizational, relationship-building, and written/verbal communication skills
- Capable of solving problems that span business and technology, influencing scalable process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments, restricted stock units (RSUs), and sales incentives (where applicable). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.