<div style="color: inherit; font-style: normal; text-indent: 0px; text-align: left;"><strong>POSITION EXPECTATIONS</strong></div><p>The expectation of this position is that the security officer primarily provides patrol of LVCVA property within assigned areas in order to react and respond to all matters involving the safety and security of the people and property while acting within the scope of their authority and training.   </p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong><strong> </strong></p><ul style="margin-bottom: 3.0pt;"><li>Maintains a neat and clean appearance in order to be approachable and to gain the confidence of guests and ambassadors. <li>Maintains enhanced communications skills to be proficient at report writing and discussion.  To communicate at different levels and understand resources when communication barriers present themselves with a focus toward de-escalation.  <li>Responds efficiently and effectively to various calls for service that involve the safety and security of people present and/or the LVCVA property.<li>Responds physically to defend one’s self or others in the immediate area when imminent harm presents itself, and performs strenuous first aid, fire, active assailant and various other emergency situations.<li>Maintains knowledge of the Nevada Revised Statutes that relate to property operations including but not limited to assault, battery, burglary, disorderly conduct, theft and trespassing.<li>Perform roving, fixed, foot, bike, cart and mobile patrols including electronic tours, space and equipment inspections and guest and Ambassador escorts to be pro-active and provide visibility to guests and Ambassadors.<li>Maintains proficiency with firearms, first aid and in all necessary training courses and certifications necessary for the position and as directed by the Executive Director of Customer Safety.   <li>Performs additional duties as selected (Emergency Medical Technician, Range Instructor, Bike Officer, etc.) which could require out of state and classroom training lasting from one day to several weeks, and periodic recertification.<li>Provides reasonable availability beyond scheduled hours for unforeseen or emergency matters.<li>Performs other duties and projects as assigned.</ul><p><br></p><p><strong>EDUCATION AND SKILLS </strong></p><ul style="margin-bottom: 3.0pt;"><li>Graduation from high school or GED<li>Prefer Associate's degree or equivalent from two-year college or technical school, or six months to one year related experience and/or training; or equivalent combination of education and experience<li>Minimum four years’ full-time law enforcement or military experience or a combination of law enforcement, military experience and education, preferred<li>Will be required to meet and maintain all department training requirements and certification</ul><br><strong>CERTIFICATIONS/LICENSES/REGISTRATIONS</strong><br>The following must be maintained during the course of employment:<br><ul style="margin-bottom: 3.0pt;"><li>Must have a valid Nevada driver’s license at time of appointment and must keep current during course of employment  <li>Regular qualification on the LVCVA mandated firearms certifications course <li>First aid/CPR/AED training within 90 days of start date<li>Must be able to complete IPMBA Bicycle training<li>Must complete additional certifications/licenses as requested by the Vice President of Customer Safety<li>EMT Certification Preferred</ul><br><strong>POSITION COMPETENCIES</strong><br> <br><u>CORE COMPETENCIES</u> (REQUIRED)          <u>JOB-SPECIFIC COMPETENCIES</u> (ADDITIONAL SIX REQUIRED)<br>Integrity/Trust                                                Adaptability                                                                            <br>Specific Job Knowledge                              Communication<br>                                                                       Customer Focus<br>                                                                       Decision Making<br>                                                                       Initiative<br>                                                                      Judgment<br> <br><strong>CUSTOMER SERVICE EXPECTATIONS</strong><br>This position is expected to be proactive and attentively reactive to situations, inquiries, concerns and opportunities for growth of the Customer Safety Department.  Successful service will allow members to focus on their business responsibilities and duties resulting in a more effective LVCVA operation.  Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.<br> <br><strong>SAFETY EXPECTATIONS</strong><br>At the LVCVA, safety is everyone’s job.  All ambassadors are expected to demonstrate a comprehensive knowledge of safe work practices and to comply with established rules, policies, procedures and regulations.  In addition, all ambassadors are responsible for eliminating and reporting hazards and incidents.  We manage an environment that is safe for all and where tools, guidance and personal involvement are key to our success.  <br> <br><strong>DIVERSITY EXPECTATIONS</strong><br>Inclusion and the embodiment of not only tolerance but a genuine appreciation for a diverse workplace is an essential element of the LVCVA’s culture.  Supporting and respecting the various cultural and ethnic values, behaviors, beliefs and attitudes leads to successful ambassador relations and business results.  All levels of supervision are expected to ensure diversity is practiced and is a managing strength in their operation.  All levels of ambassadors are expected to respect and support diversity in the workplace.<p><strong>PHYSICAL DEMANDS </strong></p><p><strong>The physical demands described here are representative of those that must be met by an ambassador to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an ambassador to successfully perform the essential functions of this job. </strong></p><p><strong>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  </strong></p><p>While performing the duties of this job, the employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; taste or smell. The employee must frequently stand; and regularly walk; talk or hear. The employee must be able to lift, drag and/or move more than 100 pounds; a human who may be incapacitated. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Running, climbing, standing, squatting, and sitting for prolongs periods of time.  Strength to subdue persons, to drag, carry and lift persons and objects.  Dexterity to write and to shoot a gun.  Ability to be heard and hear in noisy group settings and situations. A person must be in good physical condition and pass Category IV medical requirements.  Must be able to drive a motor vehicle.   </p><br>The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:peopleconnect@lvcva.com" target="blank">peopleconnect@lvcva.com</a>