Software Pre-Sales Engineer ( Gulf Market )

Key ResponsibilitiesTechnical Presales Support

  • Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE
  • Design and propose suitable technical solutions aligned with customer needs.
  • Prepare technical proposals, solution architectures, and statements of work.
  • Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.
  • Respond to RFPs, RFIs, and RFQs with technical and functional inputs.
  • Assist in effort estimation, BOM preparation, and solution sizing.
Customer Engagement
  • Participate in customer meetings, workshops, and discovery sessions.
  • Explain technical concepts clearly to both technical and non-technical stakeholders.
  • Build trusted relationships with customers, partners, and internal teams.
  • Address customer technical concerns and provide recommendations.
Solution Design & Documentation
  • Prepare high-level and low-level solution designs when required.
  • Create architecture diagrams, implementation approaches, and integration workflows.
  • Ensure proposed solutions follow best practices, scalability, security, and compliance standards.
Collaboration
  • Coordinate with engineering, delivery, product, and support teams.
  • Work closely with project managers and solution architects during transition to delivery.
  • Support continuous improvement of presales assets, templates, and demo environments.
Market & Product Knowledge
  • Stay updated on industry trends, competitor solutions, and emerging technologies.
  • Maintain strong understanding of company products, services, and capabilities.

Required Qualifications
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
  • 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.
  • Experience in preparing technical proposals and responding to RFPs.
  • Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced, customer-facing environment.

Preferred Skills
  • Experience with cloud platforms such as Azure, AWS, or Google Cloud.
  • Knowledge of APIs, integrations, databases, and enterprise applications.
  • Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.
  • Experience with diagramming and documentation tools (Visio, Draw.io, etc.).
  • Relevant technical certifications are advantageous.

Soft Skills
  • Strong analytical and problem-solving abilities.
  • Customer-oriented mindset.
  • Strong teamwork and collaboration skills.
  • Ability to manage multiple opportunities simultaneously.
  • Good negotiation and stakeholder management skills.

KPIs / Success Metrics
  • Quality and timeliness of technical proposals.
  • Win rate contribution.
  • Customer satisfaction during presales engagements.
  • Accuracy of solution sizing and estimations.
  • Number of successful demos and POCs delivered.
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