Timberland - Full Time Sales Specialist (32hours) Key Holder
Purpose of the role
To provide an efficient and effective sales service to customers, ensuring that the highest standards of customer care are maintained. Working in co-operation with all other sales staff to ensure the team are committed to maximizing sales.
Responsibilities
- Work as part of a team to sell and promote Timberland merchandise with superior customer service.
- Demonstrate accuracy in all Point of Sales functions.
- Receive deliveries of incoming shipment and stock.
- Maintain backstage standards in the stockroom and staff areas.
- Keep the store clean and tidy at all times.
- Play your part in ensuring that merchandise is displayed in line with Timberland guidelines.
- Correctly administer inter store/distribution centre transfers.
- Demonstrate a high degree of security consciousness to protect Timberland's assets.
- Follow health and safety guidelines.
- Carry out other tasks as requested by store management.
Skills and experience required
Successful candidates will demonstrate:
- Interest in retail and/or fashion. Previous work experience in a retail environment preferred.
- Strong communication skills, and the desire to provide superior customer service.
- Ability to work flexibly, and as part of a team.
- Ability to find simple solutions to problems.
- Ability to follow clear direction and take ownership for delivering results.
- Ability to distinguish between a good and poor shopping experience.
- Confidence in use of information technology preferred.
- Must have previous key holder/sales experience.
- Applicants must have previous retail experience with a luxury brand and be fully flexible with availability.