People Operations Manager, Data & Reporting
Job Description:
- Own headcount, attrition, and people cost reporting end to end
- Build executive- and board-level reporting
- Define people metrics and their meanings
- Reconcile People and Finance headcount
- Clean up reporting taxonomies, beginning with termination reasons
- Identify and resolve data quality problems
- Build checks to prevent bad data from entering systems
- Own the employee data model, definitions, and governance
- Work with the HRIS team to support required reporting
- Challenge and improve current systems according to the data vision
- Own US and global benefits administration, renewal cycles, and open enrolment
- Own employee records, employment verification, and data requests
- Support the team handling day-to-day employee questions
- Automate recurring reporting
- Enable managers and leaders to access their own data
- Reduce manual reporting requests
- Produce reporting suitable for audits and external diligence
- Work with Finance and IT on data controls and evidence
- Design People Operations systems for future company growth
Requirements:
- 5+ years of people analytics and reporting experience within fast-paced, scaling environments
- Meaningful experience delivering people operations solutions across all aspects of the talent journey
- Experience in HRIS implementation or migration
- Experience building reports from scratch
- Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data
- Effectively communicate data insights, including numerical findings, source methodology, and rationale for discrepancies
- Write clearly and document by default
- Experience running operations across multiple countries and entities, including EOR or contractor populations
- Comfortable across the employee journey, from hire to exit
- Ability to pick up new tools quickly
- Experience with Rippling or implementing it preferred as a bonus
- Experience building reporting in a BI tool or working comfortably in SQL
- Experience with IPO readiness or SOC 2 and SOX preparation
Benefits:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch
- Full health and dental benefits, including a separate budget for mental health
- RRSP matching, 401K, Pension Scheme
- 100% Parental Leave top-up for up to 6 months, for either parent
- Annual enrichment benefits: arts & culture, fitness/wellness, quality time, and a workspace improvement credit
- Education & learning stipend for conferences, courses, and coaching
- 6 weeks of paid vacation (30 working days)
- Budget for traveling to other offices if you are remote
- Annual company offsite
- Daily lunch program, snacks, and regular community and social events for office employees
- Co-working benefit for employees not near an office
- $500 home office stipend
