Technical Claim Manager-Casualty (New York Labor Law focus)
About the position
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.
Responsibilities
- Handle New York Casualty GL and commercial excess liability large loss claims proactively to achieve optimum results by resolving claims fairly, expeditiously and economically.
- Assess coverage issues on claims and issue appropriate coverage letters/documentation in required timeframe.
- Complete timely investigation of claim and post appropriate reserves.
- Proactively manage outside counsel on litigated claims.
- Handle claims in accordance with RLI's Best Practices.
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field and 8+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience.
- Extensive experience in handling complex GL and commercial excess liability claims, including the management of outside counsel.
- Knowledge of New York Construction/Labor Law statutes impacting the handling and evaluation of such claims.
- Be proactive in initial investigation, claim handling, attorney management, and resolution.
- Superior communication skills to work effectively with insureds, underwriters and claimants.
- Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
